IRM HQi 7.3 Release Notes: email template builder, content scheduler and more

HQi73

Stay on top of your online investor communications with IRM HQi, your website’s user-friendly content management system (CMS). As always, HQi’s improved features endeavour to make your site extra reliable with a better user experience. Providing more effective ways for your website to connect with investors as you run your business.

HQi 7.3 features

Stay on top of your online investor communications with IRM HQi, your website’s user-friendly content management system (CMS). As always, HQi’s improved features endeavour to make your site extra reliable with a better user experience. Providing more effective ways for your website to connect with investors as you run your business.

Take advantage of HQi’s latest innovations to keep your site running smoothly, like its brand-new drag and drop email template builder, content scheduler and clean website URLs. These updates are among the top-notch facets of this newest release, which have advanced its performance to increase your IR productivity and efficiency. Read on to discover more!

1. Craft your own email templates like a pro

Have you always wanted to send investors corporate news and industry insights through a regular newsletter but just didn’t know how? Perhaps you’ve been keen to deliver something that consolidates your company news to tell a more complete story, beyond a mere progression of ASX Announcements.

Try HQi’s latest email template builder! It’s perfect for creating your own templates, such as newsletters and business summaries in one email. No web dev skills needed with HQi’s drag and drop editor. Simply choose the content you want on your newsletter, like the title, images, text. Arrange them in rows and sections as you please and fine tune it with fonts, alignment, background colour, the works.

Once you’re done, you can preview your email template and send a test to yourself or another team member to check how it looks when subscribers receive it. If you’re not happy with it, you can refine it further and send your email when ready or schedule its release.

What’s great about these email templates is that you can reuse them as often as you want or store them when you don’t need them anymore. Ask your Client Relations Manager to access this premium feature for your plan. It only needs to be set up initially and you’d be good to go.

Email templateHQi's drag and drop editor lets you craft email templates like a pro.

2. Set your content to publish on schedule

Time is precious for busy IR folks like you, who are attending to various business needs. We get you. So, here’s a great way to maximise your schedule while your website publishes timely updates as it should.

HQi’s new content scheduler enables you to calendar your updates ahead of time while you focus on more essential tasks. You can now program your content in advance, so it goes out in a particular timetable. That’s less time spent scrambling to upload a news item for immediate release and more time to work on other responsibilities.

Planning your website updates for certain periods is also excellent for those working in different time zones. Scheduling your posts allows you to communicate with investors at their peak engagement days and times, even if you’re not available to post at those specific hours. Rest easy knowing your updates will be distributed to investors when they are most active and likely to engage with your website content.

HQi’s content scheduler covers publishing on list pages (ASX announcements, financial reports, presentations), flat pages (company overview, projects, ESG), email campaigns, blog posts. An approval process will still be in place to ascertain your content is good to go as programmed.

Content schedulerHQi's content scheduler allows you to program when your info will be published on your website.

3. Improve SEO with clean website URLs

Your website address on the World Wide Web is the URL (uniform resource locator) that appears in a browser’s address bar. Typically starting with “https:” or “http:”, it indicates what your web pages are all about.

HQi now provides clean URLs for your web pages to improve the usability of your website. What does this mean? Your clean URLs are now displaying page titles without other technical formats. This makes them easily read and more memorable when viewed in a browser.

URLs are the building blocks of your site and when optimised they can help increase your website traffic due to better performance. Clean URLs also appear more trustworthy, so you'll get higher ranking in search engines as you maximise your SEO efforts.

4. Run your own investor events with IRM Events

Organise and promote investor events right on your website, even if it’s not built on HQi. IRM Events is now embeddable in any site through a simple JavaScript code. This HQi feature can automate key tasks so it’s easier for you to manage your investor meetings of any size.

IRM Events is an innovative resource that assists in your event management - from invites, to registration to program proper and post-event stats. It’s a trusty ally for all kinds of event setups, whether physical, virtual or a combination of both.

Consider IRM Events for improving attendance at your upcoming AGM or offering executive access for individual meetings. Ask us about our introductory offer today!

IRM Events creationIRM Events now works with any website, even non-HQi platforms.

5. Enjoy more flexible customisation on your homepage

Customisation on your homepage has added flexibility. Now you can hide or temporarily show texts, images or any element on your homepage. All you have to do is tick on the box to show the content or untick the box to hide it. Plus, we’ve installed a colour picker so you have a wider range of shades to choose from. Request us to set it up for you the first time so you’d be able to manage your homepage with ease.

Homepage customisationHQi's homepage customisation enables you to show or hide elements.

6. Add your AIM news feed in your website

Is your company listed in the Alternative Investment Market (AIM), London Stock Exchange's market for small and medium size growth companies? Now you can feature your news feed from the AIM directly to your website through IRM Newsroom. It's a smart way to have all your news smoothly accessible from your site, even delivered to investors via email and social media as well.

7. Make price sensitive ASX announcements stand out

Get investors to quickly notice your price sensitive ASX announcements with a new template from HQi that marks your news with an icon. This way stakeholders won’t miss your crucial updates and promptly act on them. Let us arrange this for you at the outset and you’ll be able to automatically send your announcements without a hitch.

Price sensitiveHighlight your price sensitive ASX announcements with HQi's new feature.

8. Organise images, search content and added functionalities

  • Images - Highlight and delete images by bulk or add a directory for easy organisation.
  • Search box - Use HQi’s new search box to find PDFs or announcements and you’ll see where they are located and when they were uploaded.
  • Preview email template in browsers - Check how your email renders in browsers with HQi's new preview email feature. This will help deliver better viewing of your email content no matter what browser your subscribers use.
  • Security enhancements – Enjoy an additional layer of protection with extra encryption in HQi through our upgraded backend framework. 
  • Content Delivery Network (CDN) - Count on the IRM CDN service to increase your website speed and performance. Top up with this monthly plan for your site's enhanced reliability and resilience against cyber attacks.

Give us a call on +61 2 8705 5444 to test drive HQi’s latest features. Or email support@irmau.com for a session to brush up on your HQi expertise. We’d be glad to hear from you!

August 23rd, 2022 by IRM
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IRM HQi 7.2 Release Notes: event management, email campaign updates and more

HQi72

New enhancements await users like you in HQi’s upgraded system that powers your website. HQi has once again boosted its performance with fresh features and elevated existing ones to make your user experience better. Because you deserve no less.

A new event management feature, email campaign improvements and an expanded delivery of ASX announcements are just some of the latest capabilities of HQi. Check out its cutting-edge highlights below:

HQi 7.2

New enhancements await users like you in HQi’s upgraded system that powers your website. HQi has once again boosted its performance with fresh features and elevated existing ones to make your user experience better. Because you deserve no less.

A new event management feature, email campaign improvements and an expanded delivery of ASX announcements are just some of the latest capabilities of HQi. Check out its cutting-edge highlights below:

1. Ace your corporate meetings with “IRM Events”

Are you planning an investor conference or roadshow for your IPO? HQi’s new “IRM Events” feature will sure come in handy for your event management. This innovative feature will let you organise and promote your event on your website.

IRM EventsIRM Events allows you to organise and promote events through your website.

You’ll be able to create an event page on your website where you can add the date, time and details, whether for an onsite or online meeting. Then you can send event invitations as well as reminder and follow-up emails to invitees.

Attendees can register through your site, join your subscriber list and gain access to your in-person gathering or live stream. You can even get event statistics to see who registered, attended or cancelled. Cool bananas, eh! Ask us for a complete rundown of this nifty tool.

Events pageIRM Events helps manage corporate events, like the recent RRS investor conference.

2. Take charge of your email campaigns

Have a taste of better usability with our improved email campaigns that make it easier to pick a template for your company news. You can now rename template headings to include more information and see when a template was last used through a timestamp. You may even clone an email template you like. Or opt for HQi’s new email placeholders, which allows you to modify elements in your template without coding know-how or worrying to wreck the template's styling.

Email templateHQi's email campaign offers more usability with templates.

Also, HQi’s email campaign function has a subscriber activity stream that enables you to see responses from specific subscribers. It allows you to track when you’ve sent an email to a subscriber and if the person opened your email, clicked on a link, or unsubscribed from your mailing list. You’ll catch delivery failures as well, indicating invalid email addresses, bouncebacks or spam reports.

Subscriber activities
HQi lets you track subscriber activity to see how they engage with your emails.

Moreover, additional tools have been brought into HQi for you to effortlessly manage subscribers from one location. For instance, you can modify details of a single subscriber, such as move him/her to a different group or deactivate his/her subscription. Or you can update a group of subscribers in one go through a spreadsheet or manual selection. This means you can upload many subscribers, suspend sending emails, unsubscribe many subscribers in a bulk action, among other capabilities. 

Manage subscribersHQi enables you to manage subscribers in a single or bulk action.

3. Secure login with a two-way authentication

For extra security, HQi now provides an option for two-way authentication to login. This feature needs to be setup in “Settings” under “Preferences.” Once activated, a verification code will be asked when a user signs in. The user will need to input the code sent to his/her email address to get into the platform.

Two way authenticationHQi's new login authentication offers additional security for users.

4. Send announcements from different ASX tickers with ease

Are you a parent company managing ASX announcements for your organisation, including your subsidiaries? HQi can now gather the announcements coming from various ASX tickers and deliver them to specific subscriber groups, such as investors for each company. This new ability via IRM Newsroom sends separately branded news emails from multiple listed company ticker codes.

ASX tickerHQi facilitates sending of announcements from different ASX tickers.

It's likewise great for conference organisers or IR consultants as multiple instances of IRM Newsroom are able to communicate with email subscriber groups of each other, while preserving privacy. All you need to do is set up the subscriber groups that would receive the corresponding announcements and HQi will deliver your news accordingly. You'll get more done in less time.

5. Boost investor attendance with Calendar reminders

With HQi's improved Calendar feature, investors can now add your company events to their personal calendars, whether in Google, Outlook or Apple device. What a great way for them to be reminded of your meeting and not miss it. More attendees, more participation on your corporate gatherings, be it virtual or face-to-face.

HQi CalendarHQi enables your events to be added to investors' personal calendars.

6. Customise internal pages as you like them 

No longer just the homepage, now you can personalise any design page within your website, like your investor welcome or AGM page. Ask us to arrange this for you initially, so you can be free to change images or content on the page whenever you need to. Gone are the days when you'd wait for web developers to set it up - though we'd be happy to assist you anytime.

7. Plus, more advanced capabilities in HQi 

  • A Redirection module has been installed for changes in your URL when you rename a page or reupload a PDF. This ensures your links won't get broken and helps with user experience as well as SEO.
  • An extra layer of security for sending emails is now in place to guard against email bots that automatically do checks. This means when you approve an email, you'll be directed to a confirmation page before it is released.
  • An automatic image thumbnail generator has been put up for third-party news on your list pages, such as your Media Centre. This facility duplicates the featured image of the article and displays it on your list page when you add the link in the external link input field of the news item.

Go for a test drive

Benefit from HQi’s enhanced capabilities that now empower you with event management through “IRM Events” and further upgrades. HQi’s latest version equips you to take charge of your email campaigns and send announcements from different ASX tickers. Plus, you can have confidence in its two-way login authentication and more performance improvements in page customisation and calendar feature. What’s not to like?

Of course, HQi 7.3 will be coming your way soon. Until then...

Ring for service

Get a demo of HQi’s newest features or refresh your HQi skills today. Call us on +61 2 8705 5444 or email support@irmau.com to schedule a catch-up session. Speak to you soon!

 

February 28th, 2022 by IRM
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IRM HQi 6.2 Release Notes: Improved performance and new features

HQi 6.2

Say hello to the latest features of IRM’s HQi content management system!

HQi is always working hard to optimise features for its many users, like you. Pulling out all the stops to deliver a smoother website management in your hands.

In this latest release, HQi has squashed some bugs and tidied things up to make your user experience even better. Stability enhancements include coding advances and tweaks related to emails, images and over-all performance.

Discover more about the new features below:

1. Newsroom JSON feed gives flexibility on custom design and functionality

Newsroom can now be integrated more easily into your website. The latest HQi provides flexibility on how you want to display Newsroom data (such as ASX announcements, presentations, reports, etc.) via the JSON feed.

With JSON, you get the freedom to construct the data to be displayed in any sophisticated design layout and custom function that you desire. It's fine if you don't have techy people to embed Newsroom. We'll provide you with a copy-and-paste Javascript feed or an easy-to-install WordPress plugin.

To find out more about how you can install the JSON feed, click here. Check out our Newsroom free trial here.

2. Careers Page upgrades to boost your talent acquisition

With the new HQi, you can modify settings of your employment application forms according to your preferences. This means you can easily create fields in forms and organise them in a drag-and-drop method.

After candidates complete the forms on your website, they will receive a confirmation email informing them their application has been received. On your end, you can group all application forms received per job ID or position title and download all these data for processing.

In addition, you have an extra custom setting on each Careers page to give you more leeway on how you want to redirect users and where email notifications will be sent to. Easy-peasy!

Career page settings

HQi's career page now allows you to customise fields and send email confirmations.   

3. Email Alerts 2-way authentication to avert spammers

Yes to email subscribers. No to spammers, right?

HQi is now equipped with a 2-way authentication process for your email alerts subscription. This means after subscribers register to receive your emails, they will get a verification message in their inbox to make sure they are the real deal.

Soon as they verify themselves (i.e., within 48 hours), they will be directed to a page confirming they’ve successfully enlisted in your mailing list. Otherwise, their email address will be deactivated in your HQi subscriber list.

Email authentication

HQi's email subscription process just got smarter.

4. Email Template refinements to uplift your communications

Speaking of emails, you have more flexibility with your email templates in the updated HQi.

Initially, our team customises your templates for you so you don’t have to worry about coding and other technical settings. But now you have more wiggle room in using custom email placeholders on your templates.

For instance, you can update the template’s header image with a different picture without changing the URL in the email template, it's as easy as re-uploading a new image. Also, you can do more updates using different types of custom placeholders, e.g., bullet points, text editor. No worries of changing the code from the email template.

Should you want to revert back to your previous format, you can easily go to the historical template backups and reuse your old template. You can even archive the templates you no longer use.

Email template tweaks

HQi's email templates offers more functionality.

5. Image Gallery touch-ups to promote your SEO

SEO helps attract investors and stakeholders to your website. One way to make good use of it is through your image captions and alt text or tags. (Read more about SEO here.)

With the latest HQi, captions and alt text of photos in your image gallery will be automatically filled with the picture’s file name. You can also edit these fields if you wish to do it manually.

Best to use keywords and human-readable text in your image captions and alt tags. For they provide alternative information should an image not be displayed because of slow internet connection.

Image Gallery upgrades

HQi enhanced your image gallery functions to boost SEO.

Enjoy HQi’s new features

HQi is now better fitted with latest technologies in its Newsroom JSON feed, careers page, email alerts, email template and image gallery features. Stay tuned for more enhancements to come!

Call for backup

Perhaps you want a demo on this new HQi version? Or maybe a brush up on your HQi know-how?

Contact us at support@irmau.com or +61 2 8705 5444 to set up a time at your convenience.

August 25th, 2020 by IRM Support
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IRM HQi 6.1 Release Notes: Email stats and more innovations

Your apps, iOS or Android mobile operating system regularly update to work more efficiently. Thanks to the continuously evolving technology in this tech savvy world.

As well as that, HQi, your website’s content management system (CMS), constantly upgrades to make your site run smoothly for your investor relations (IR) needs.

HQi’s new features include stats and charts to help you analyse and tweak your email communications. Expanded functions cover your website’s image upload, contact form submission, among other capabilities.

Check out more details on the latest features below for your improved IR processes.

Email stats

HQi's new email stats show how your messages were sent to your subscribers.

 

1. STATS for EMAILS and SUBSCRIBERS

Are your emails actually sent to your investors’ inboxes? How many subscribers do you have so far? Now, you can be sure with HQi’s new email statistics tool.

All you need to do is set the criteria and dates for the stats you need and the results will be visually presented in a graph. You can also download these results in CSV format to share the data to your team.

For email stats, HQi will show the total number of subscribers, messages successfully delivered, opened and clicked for each campaign. It will also indicate the recipient email addresses that were invalid, bounced or blocked. Email stats results will include percentages for open rate and click rate of your emails as well.

For subscriber stats, HQi will display the new and total subscribers for your selected period. You can also pick out the subscribers to activate, deactivate or delete from this section.

Pretty cool, right? These stats will help gauge how effective your emails are. They can track subscriber interest to help you create relevant email campaigns too.

Speaking of emails, mails in HQi’s “IRM Newsroom” tab and “Sent Mail” in “Mail” have been merged in “Delivery Report” under “Mail”. So, you only have one section to look at when checking your sent mails.

Subscriber stats

With HQi's latest stats, you can track new and total subscribers per selected period.

2. IMAGE UPLOAD ENHANCEMENTS

A picture paints a thousand words. That’s why HQi helps make your images better on your website.

Now you can crop images uploaded in HQi before posting them on your homepage banners or other web pages. Uploaded images will also be stored in your HQi image library for easy access any time you want to use previously uploaded pictures.

Image upload

You can now choose to crop images after uploading them in HQi.

3. CONTACT FORM VALIDATION

You want to stay in touch with investors and increase email subscribers. But you don’t want to be spammed with unwanted junk emails, yes?

That’s why HQi has strengthened the validation of your website’s contact and email alerts forms to do away with spammers. This improved capacity works with an improved email validation and recaptcha system that thwarts spam.

Now Contact Us and Email Alerts forms for any new website build will show an invalid notification when wrong or spammy names, email addresses or phone numbers are inserted in the fields. This will not allow the forms to be successfully submitted. Contact us for more information about the form.

Contact form

Contact and Email alerts forms now have extra validation to prevent spam.

4. MORE HQi INNOVATIONS

  • HQi's Calendar now enables you to schedule future events, like your AGMs or project launches for next year.
  • The new Timeline allows you to group your company milestones each year. You can also upload an image background for these events per year.
  • HQi now prompts a warning when you resend emails for ASX announcements that are more than 3 days old.
  • The Authorise button now appears after you edit and save changes on your web pages. No need to go to HQi's Authorise section in the menu! It's a quicker way to publish revised pages on your website.

Calendar

You can now set up future events in your HQi calendar.

That’s all… for now

HQi will continue to advance as it brings you great features for your IR needs. Meanwhile, enjoy the new enhancements for email and subscriber stats, image upload and contact form validation. See you in the next HQi upgrade!

Give it a spin

Why not try out the latest features on your HQi dashboard? Get in touch with us at support@irmau.com or +61 2 8705 5444 for a demo on how the enhancements can simplify your work. You can also refresh your HQi training, so we walk you through the new functions together.

 

March 25th, 2020 by IRM Support
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IRM HQi 6.0 Release Notes: Responsive design, My Account and more great features

Announcing the latest new release of IRM HQi, incorporating IRM Newsroom, we offer a fully functional HQi experience on mobile devices and tablets and a full display from IRM's CRM system of all of the account data we have in a new "My Account" Section. We've upgraded and simplified the navigation, made a number of usability improvements, and added some new IR tools.

We've added a capability for IRM to provide additional help through a series of complimentary "IR Suggestions" and the ability to ask us to implement them from right within HQi. You can also see your full support history, lodge support requests and monitor progress on support tasks. 

HQi on tablet

HQi's new responsive design works effortlessly on your mobile devices.

You can now filter "Price Sensitive" ASX Announcements separately, display a Top 20 shareholder page direct from the share register (for Computershare clients), or use our new "library" premium feature. There are changes to biography, careers, the blog, and email alerts. And more. It's our most significant and richest release for some time. 

There are more details below and this might be the best time to ask us to refresh your training so you can run through all the new features.

HQi and Newsroom continue to grow as we help to enhance our client's IR functions. Discover HQi 6.0 and experience its new responsive design, personal account page and further enhancements.

Here's a bit more about the main changes:

1. RESPONSIVE DESIGN THAT’S PERFECT FOR MOBILITY

You can now use HQi even while you’re on the go! HQi and Newsroom have adopted a responsive design that adjusts to any screen size. So, it will work well whether you’re using an oversized desktop monitor, a laptop, smartphone or tablet. The platform will be readable and easy to navigate, with all features accessible.

HQi’s main menu has been re-organised for easier navigation and improved usability as well. And the Dashboard is easier to understand while still having a wealth of information about what's going on. Check out the latest dashboard’s clean look!

HQi on phone

HQi's new "My Accounts" section gives you quick access to your current plans and support requests.

2. “MY ACCOUNT” PAGE FOR TRANSPARENCY ABOUT THE IRM RELATIONSHIP

Wouldn’t it be great if you could easily check the status of your support requests? Or review what your current set of HQi and IRM Newsroom Ongoing Plans include? Yes, that’s now possible with HQi’s new “My Account” section.

Make direct contact with your Client Relationship Manager, check out and change your own details, and look at the details IRM has about all the people in your company.

My Account allows you to view your Ongoing Plans and find out more about each of them through a link to the IRM Product Catalogue. It also has suggestions about other IRM Plans you might wish to consider, based on your current Plans, and Product Catalogue information about the suggestions. Request a change to the Plans directly from within HQi My Account.

3. “MY ACCOUNT” SUPPORT AND SUGGESTIONS

Check out all your company's current and past support requests, progress and status, with details of each, and the capability to lodge new support requests. Regardless of who in the company asked for the support. 

We've also added a place for our IR Suggestions, where we provide helpful ideas on how to improve your use of HQi and Newsroom for advancing your online investor relations. You can authorise them right there and they will go directly to our support team. 

Past, present and future, of your online IR, all in HQi.

4. NEWSROOM FILTER FOR PRICE-SENSITIVE ANNOUNCEMENTS

Get a better handle on delivering price sensitive ASX announcements in Newsroom. With HQi 6.0, you have the option to set Newsroom to behave differently for certain news items in your distribution channels. All you have to do is pre-appoint the web page to display such announcements on your site. You can also pre-determine the email subscribers list or social media channels where you want to send them.

As an added improvement in Newsroom, a more detailed error message will pop up if your file has not been successfully released. This will give information to help you correct the issue.

5. IRM NEWSROOM KEYWORD CAPABILITIES ENHANCED

Manage the release and distribution of ASX Announcements and other news based on keywords in the title. In Release 6.0, some default keywords are set up for you in IRM Newsroom distribution channels, to make the keyword journey as easy as possible. For Presentations and General Meetings, select all announcements and display on a different page, or adjust how they are emailed. Or set up your own keywords.

Use the keyword "reports" to drive IRM production of Online Interactive Reports under the new IRM OIR Plans, which offer far more approachable prices and easier access to great online interactive report documents.

6. EMAIL ALERTS TWEAKS TO OPTIMISE COMMUNICATIONS

Here’s another convenient way for you to manage your Email Alerts. You can now add the company name of subscribers in your database. Making it easy for you to indicate subscribers’ work affiliation in email alerts they receive. It’s helpful when you want to filter email recipients according to company names too.

Did you know your custom email templates can now include HTML links? It’s handy for linking a text or image to another supporting page or document.

7. AUTO-UPDATE OF “TOP 20 SHAREHOLDERS” PAGE

For Computershare clients, your “Top 20 Shareholders” page can be automatically updated through a feed from the share registry. No more worries about keeping this page up to speed!

8. A NEW “AGM” DESIGN PAGE

Highlight all the information about your general meetings on a separate page. Draw attention to the latest (or upcoming) general meeting with all of the announcements that relate to it, and all the history of past general meetings, using the IRM Newsroom keyword capabilities and a designed web page.


IGO's AGM page is a great example of how to highlight details on your annual general meetings page.

9. HQI PREMIUM FEATURE TOP UPS

Library. Your library files can be selected per category and you can attach other custom fields to each library.

Biography and Careers. Usage improvements have been added, such as showing the custom fields page in Biography.

Blog. Your blog post’s effective date can now be published in your choice of format.

10. MORE INNOVATIVE ENHANCEMENTS

List Page icons. You can use different icons (e.g., PDF, Excel, Word) for individual items on your list pages. And your archives can now be presented by month, quarter or year.

Intranet. HQi now maintains a white list for intranet sites that limits usage to your nominated physical locations. An added safety measure certainly goes a long way.

Social Media. Posts now display PDF's far better than before, improving readability and attractiveness of your posts.

Content Manager. When editing a page, you can now add a link to a file in the text editor or upload a file on that page. Images previously stored in HQi can be updated as well.

Plus, there’s a new search box where you can look for a page name or flat page content. The search result will be highlighted in a particular colour.

A LITTLE HELP ON THE NEW FEATURES?

HQi Release 6.0 will be automatically rolled out to all IRM sites for clients on all HQi and IRM Newsroom Plans over the first couple of weeks in July 2019. We had previously rolled it out to our test sites and a number of selected live sites for final proving of the release.

You need to do nothing to begin to make the benefits available. 

It would be our pleasure to show you the ropes. For a discussion, a demo or a full training refresher, contact your IRM Client Relationship Manager, lodge a support request through HQi, or shoot us an email at support@irmau.com.

Enjoy!

But now, we're busy again - Release 6.1 awaits... 

June 24th, 2019 by IRM Support
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IRM HQi 5.3 Release Notes: New timeline and upgrades

Helping you manage your website smoothly. That’s our goal.

That’s why our HQi content management system (CMS) consistently improves to make you a happy HQi user. Because a good CMS at the heart of your website keeps your content fresh and up-to-date.

In this latest version, you’ll be able to manage your timeline more easily, without help from support, once it’s all set up. You’ll also find performance improvements in other functions, like your email alerts, calendar, and list pages. Check out more details on these new features below.

Manage your TIMELINE like a pro

Now you can promote all your company milestones through your timeline with ease. No need to ask assistance from support. Just have us format your timeline with your choice of images and layout. Have the dates arranged in vertical or horizontal orientation. Then, you can start adding as much events you want to highlight them in your history.

New timeline in HQi 5.3

 

Boost subscribers in your EMAIL ALERTS

Investors, analysts and other subscribers can now register in a jiffy to receive your email alerts. Because your email alerts form can now be as brief as 3 fields: first name, last name and email address. More subscriptions to be expected through this quick sign-up.

Email alerts in HQi 5.3

 

Push events in your CALENDAR

AGMs, investor presentations or roadshows, product launches. These are just some important events that shouldn’t be missed. With the upgraded HQi, you can now create categories in your calendar to draw attention to these key activities. So similar events can be shown on one page for quick reference. You can change the format of dates in your calendar as well.

Calendar in HQi 5.3

 

Smarten up your LIST PAGES

Your list pages usually cover several articles itemised in one page, such as your ASX announcements, annual reports, or presentations. Now you can opt to have older items hidden or archived. So you can tidy up your list and emphasise the most recent ones. Moreover, links used within list pages are no longer limited to external ones. You can now include internal links to reference articles or files within your web pages.

List page in HQi 5.3

 

Heighten your website’s SEO through HQi Blog

The enhanced HQi Blog has additional settings to facilitate more SEO techniques. For instance, we can help you set up your blog page default title to optimise your URL in every post you publish. This will make your website more visible to customers and investors through Google or other search engines.

Blog in HQi 5.3

 

Define your CAREERS PAGE

A job posting on your careers page can now include the end date of the application period. This can help job seekers hasten the submission of their application before the deadline looms. Helping you be on track with the employment process. Or you can leave the end date open if the hiring period is continuously ongoing.

Careers page in HQi 5.3

 

Put your AUDIT TRAIL to good use

Good news for Admin users! HQi’s audit trail function has become more user friendly. With this less techy jargon, you can simply track how and when your team accessed HQi, and what modifications they performed. This would come in handy when an error was made in editing a web page. An audit trail would allow you to look back at older versions of the existing page so you can fix it right away.

Audit trail in HQi 5.3

 

Add NOTES on HQi pages

In your HQi dashboard, Admin users can put notes on pages to indicate specific descriptions or internal comments about the pages. A useful tool for your team of users. For example, you can put a note on a foreign language page to point out the specific language it contains. Or you can pin a note on a page that hasn’t gone live to let other users know that the page is still under construction.

Notes in HQi 5.3

 

More help needed?

For a demo or more details on these new features, chat our IRM Support team on +61 2 8705 5444 or email support@irmau.com.

Other support options and quick links are also available at our Help Centre. Or visit our website for more information.

December 18th, 2018 by IRM Support
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IRM HQi 5.2 Release Notes: New features and improvements

HQi continually upgrades to equip you with better tools to manage your website.

This latest version contains a new Biography section where you can showcase your leadership or teams on your website.

Other performance improvements include those in IRM Newsroom and HQi Blog to keep your website running smoothly.

Read along to get more details on the new features.

Showcase your team in the new Biography section

Present your leadership team in your site through the new Biography tool in HQi. You can even show different teams when you create groups for biography. So maybe one group for your board, another for your officers. You can also customise the fields to your preferences. The options are all up to you. Because updating these entries has been made easier and you won't need IRM Support to make the changes for you.

 

Feature guest authors in your HQi Blog

The HQi Blog now allows you to either display your blog post’s author or not when publishing articles. You can even have a guest blogger do a piece and his name can be highlighted in the post as well. These choices allow you to bring your writers to light or have them remain private. Neat, huh?

 

Archive your announcements in IRM Newsroom

Not all ASX Announcements are created equal, so to speak. All are released, but maybe some can be tucked away in archives to draw attention to the more important ones. Now, you can easily do this with the new tool in IRM Newsroom.

Manage your subscribers faster

With the upgraded HQi, you can create new subscribers, individually. Adding their name, email address and other details, such as subscriber group. You can also edit the login names of your subscribers, as needed. More flexible options for you.

Preview your content before approving the page

When you edit a page, like inserting hyperlinks or images, you can preview the page before making it live on your website. This way you can double check if the links work properly or if the images are positioned where you want them to be.

 

Introduce your Image Galleries

You can now add introductory text to your Image Galleries. This is great for describing photos of your projects or products. It’ll offer more information about your activities or services to your investors or website visitors.

Need to chat?

If you’d like more information on these new features or a demo on them, please call our IRM Support team on +61 2 8705 5444 or email support@irmau.com.

You can also check out our Help Centre for more support options and quick links to have a live chat with us.

Visit www.irmau.com for more details.

July 27th, 2018 by IRM Support
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New year, new features – IRM HQi Release Notes 5.1

New year, new features for HQi.

HQi is the main technology behind your website. It’s your content management system (CMS) that allows you to easily edit or add content on your pages.

HQi continually improves to stay innovative, keeping your website maintenance above par. Get ready to discover upgrades for a more user-friendly HQi experience.

Handy PDF file icons

Managing the display of PDF files in HQi just got easier. You can now use the first page of your PDF file as an icon on your list page item. Or you can opt to keep using a standard icon. Whatever your choice, you’ll only have to set this once to automatically apply this function in all your files.

Sleeker email functionality

Want to see how your email looks before sending to a batch of subscribers? A new HQi feature now enables you to test an email template by forwarding the message to a specific email address. This way you can double check for any revisions needed before transmitting your message to your subscriber group.

Subscriber organisation is a breeze

Adding an individual subscriber directly to a subscriber group is now possible in HQi. Just click the “Add” button and fill in the necessary details of your subscriber to include him/her in a group.

Uploading a large number of subscribers in HQi? We’ll ensure the list loads correctly on our end and send you a notification after the task is completed.

Also, you can select which subscriber groups to display in your registration page. If you have a certain group you don’t want to be available to all your HQi users, just choose to not display the group in the registration page. Tick the “Don’t Display in Public Registration Page” box and you’re good to go.

Featured images on your list pages

Your list pages can now display your choice of featured image for each news item. Just click your news item, then hit the “Choose File” button and you’ll be directed to upload an image file for the item.

Blogging made easy

There’s a new blog system in HQi. Now you can create blog posts and view a list of all your work, whether drafts or published ones. You can also determine your categories and different settings, such as meta tags and banners, through this new function. Speak to IRM to help you get started with your blog.

Social media just got savvier

For social media users, you can now find information about token expiration of your social media accounts on your HQi dashboard. This helps you manage the expiration of tokens in your profiles to keep links between Newsroom and your accounts. It’s also easier to renew these tokens now too.

Also, your tweets and posts now have improved integration for images.

Clever filter tool for news items search

You can now use a filter tool to find ASX announcements or messages you sent via your website, email or social media channels. You only need to input the date range of the release or its title or source. Then click on the “Filter” button and voila! Your search results will come into view.

Simpler editing for released announcements in Newsroom

You can now modify the title, effective date, content file, PDF or link for any of your news or announcements in Newsroom.

Newsroom WordPress plugin updates

If you’re using our WordPress plugin, you will now be able to add your events or key dates through the plugin. You can also add unsubscribe options using the new shortcode, as part of the plugin too. If you have any further suggestions for the plugin, please let us know – we’re always happy to receive feedback or new ideas.

Notification on distribution channel errors

You’ll get a notification if there’s an error on your selected distribution channel. For instance, you want to send an ASX Announcement through Twitter and LinkedIn and selected those channels in HQi. If there’s any issue with your registration on such platforms, an error message will pop up when you release the news item. This allows you to attend to the matter immediately.

Let’s talk

Would you like more information on these new features or a demo on them? Please call our IRM Support team on +61 2 8705 5444 or email support@irmau.com.

You can also check out our new Help Centre for more support options and quick links to have a live chat with us.

More details are available at www.irmau.com.

January 31st, 2018 by IRM Support
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IRM HQi Release Notes 5.0

Seen the new design of our upgraded HQi content management system? How about the advanced features we’ve added to help you more easily manage your webpage?

Read on to get details of several enhancements we’ve made. Or email support@irmau.com if you’d like more information or would like to request a demo on these new features.

A New Look for HQi

We’ve revamped HQi’s design to give it a more contemporary yet corporate look. Click here to see the latest features that allow you to view your up-to-the-minute announcements, number of subscribers and users, among other upgrades.

Easier Manual Upload in Newsroom

You can now choose exactly where you’d like to publish your company news direct from the Manual Upload input screen. You can then publish from the Pending section after you’ve uploaded your announcement.

YouTube and Shopify Integration

Talk about expanding your market reach! Newsroom now allows you to share your YouTube videos to your subscriber groups. You can also update them on new products or blog posts in Shopify.

Smoother Social Media Links

A preview of your post is now available when you share news in Twitter, LinkedIn or other social media channels. No need to double check how the update would appear in your selected channel.

Downloadable Showcase List

You can now export your Showcase entries from HQi. This helps facilitate a trouble-free way of sharing or managing your data.

Data Specifics in Showcase Addresses

Sometimes false results come up when you include addresses through longitude and latitude details. No worries! You can now use the free text method for clarity of data.

Spell Check in Editor

Did you know you can now spell check your posts in Editor? You’ll know you have a misspelling when the red line appears under incorrect words. Less stressful writing!

Trackable Links on List Pages

All external links on list pages are now trackable, not just PDF links.

Smarter Custom Mail Section

We cleaned up the Custom Mail section to give you a more efficient method of handling your company announcements.

Job Summary on Career Page

The Career Page now has a summary section where you can give a brief introduction of your specific job posting. This field can include a sentence or two of primary details about the vacancy.

Support Request Upgrades

You can now approve and edit proposed tasks from our Support team. It’s a great way to have us get started on the suggestions that will improve your website.

August 9th, 2017 by IRM Support
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IRM HQi Release Notes 5.0

Seen the new design of our upgraded HQi content management system? How about the advanced features we’ve added to help you more easily manage your webpage?

Read on to get details of several enhancements we’ve made. Or email support@irmau.com if you’d like more information or would like to request a demo on these new features.

A New Look for HQi

We’ve revamped HQi’s design to give it a more contemporary yet corporate look. Click here to see the latest features that allow you to view your up-to-the-minute announcements, number of subscribers and users, among other upgrades.

Easier Manual Upload in Newsroom

You can now choose exactly where you’d like to publish your company news direct from the Manual Upload input screen. You can then publish from the Pending section after you’ve uploaded your announcement.

YouTube and Shopify Integration

Talk about expanding your market reach! Newsroom now allows you to share your YouTube videos to your subscriber groups. You can also update them on new products or blog posts in Shopify.

Smoother Social Media Links

A preview of your post is now available when you share news in Twitter, LinkedIn or other social media channels. No need to double check how the update would appear in your selected channel.

Downloadable Showcase List

You can now export your Showcase entries from HQi. This helps facilitate a trouble-free way of sharing or managing your data.

Data Specifics in Showcase Addresses

Sometimes false results come up when you include addresses through longitude and latitude details. No worries! You can now use the free text method for clarity of data.

Spell Check in Editor

Did you know you can now spell check your posts in Editor? You’ll know you have a misspelling when the red line appears under incorrect words. Less stressful writing!

Trackable Links on List Pages

All external links on list pages are now trackable, not just PDF links.

Smarter Custom Mail Section

We cleaned up the Custom Mail section to give you a more efficient method of handling your company announcements.

Job Summary on Career Page

The Career Page now has a summary section where you can give a brief introduction of your specific job posting. This field can include a sentence or two of primary details about the vacancy.

Support Request Upgrades

You can now approve and edit proposed tasks from our Support team. It’s a great way to have us get started on the suggestions that will improve your website.

August 9th, 2017 by IRM Support
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IRM HQI 4.7 Release Notes

New improved features have now been released to your HQi content management system. If you would like more information about these features or would like to request a demo please contact support@irmau.com.

As well as the below we’ve also got some exciting news regarding a Newsroom App for iOS and Android. If you are interested in testing the app, please feel free to get in touch via support@irmau.com.

KEYWORDS FOR NEWSROOM

We’ve introduced Keywords for Newsroom so now you can set specific keywords and then tailor how announcements that use that keyword in their title will be released.

For example, you may wish to set a keyword named “Presentation”, and send any announcements that use the keyword to go directly to the presentations page of your website, a specific subscriber group and social media channels.

HOMEPAGE CUSTOMISATION

Homepage customisation is where you can make text and image changes to the home page of your site. We have now moved the link to the content management section in HQi and you’ll now see the link appear under this module.

Please note this may not appear on older website builds. To request this feature please contact support@irmau.com.

CLEANER URLS

Our new clear URL’s are much more easily read and do not contain any query strings or URL parameters unless completely necessary. Clean URLs are preferred by people, and it just so happens that search engines prefer them as well. Keywords in URLs are, often, used to identify the relevance of a page when a search for a particular keyword is performed. However, it is not generally recommended to stuff keywords in your URLs for SEO purposes.

LINKS TO PDF DOCUMENTS ON SOCIAL MEDIA

Some pdf links were showing errors when shared on social media. We now have additional settings in place to change how these links are generated which will help resolve the issue. If you see that your announcements are not sharing nicely on social media please email support@irmau.com with the details.

IMPROVED FOREIGN LANGUAGE SITES

We have improved behind the scene features which now makes our foreign language sites even more effective and user friendly. Please see the following samples:

– Australian domain: http://www.aqcltd.com/IRM/content/default.aspx
– Japanese domain: http://japanese.aqcltd.com/IRM/content/default.aspx
– China: http://chinese.aqcltd.com/IRM/content/default.aspx

OPTION TO MAKE PDF ICONS CLICKABLE

On Listed Pages, you will find it’s now simpler by opening PDF files by clicking on PDF Icons, if enabled in your content management system.

IMPROVED SHOWCASE FEATURE DESIGN/LAYOUTS AND FUNCTIONALITY

Displaying Showcase list pages now uses an improved view and provides you with the flexibility to sort these either in alphanumeric, alphabetic or showcase name order. It makes it easier for viewers to locate what they are after, check out the options in HQI as an example below:

PREVIOUS / NEXT LINKS IN LIST PAGE ARCHIVES

There is now a setting in the list page properties to determine whether to display “previous”, “next” link in page navigation. Previously we have only ever included pagination.

NEWSROOM WORDPRESS FEEDS CAN NOW USE THE FEATURED IMAGE

WordPress blog posts can now use the featured image from the WordPress article. In the WordPress post this is typically added in the bottom left of the post editor, but this can now be displayed in an IRM list page, although please note the list page will need to use display type “E”.

IMPROVED BOARDROOM MEDIA FEED

The ability to display extra information such as images from Boardroom.media API integration in Newsroom. Please note the list page type must use type “E” in the list page settings.

 

May 4th, 2017 by IRM Support
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IRM HQi 4.6 Release Notes

A new release of our software has already been rolled out to all of our test sites and will be added to all of our live sites over the next week.

There are some changes in this release that you’ll notice and they’re explained in a bit more detail below.

A BRAND NEW EDITOR

We have upgraded the editor that we use within the CMS. The new editor improves some of the ways that you can add, edit and remove various content to your site. In the past, adding and editing content was sometimes a two step process that we have wanted to eliminate for a little while. Now, things like adding a pdf link or an image can be done right from the editor on the page that you’re editing without the need to switch back and forth.

NEW EDITOR – ADDING AND RESIZING IMAGES

Images can now be added directly within the editor. This used to be a two step process but now we’ve improved the editor to be able to add an image without having to upload this to another area of the CMS first.

You simply click the image icon in the editor and select the image that you’d like to add from there.

Another great feature is that you can change the size of the image right there and then, within the editor. To do this you simply click the image and drag the corners to the required size.

NEW EDITOR – TABLES

You can now add tables in a really simple way through our new editor. After clicking Table, Insert Table, to the right of this you can draw the table that you’d like to add.

You can then also resize the table within the editor by dragging and dropping to corners of the columns and rows.

NEW LOOK ADD/EDIT PAGES – COLOURS PER CATEGORY

We’ve added new shading to highlight the page hierarchy in add/edit pages. Now you can easily see the difference between the pages and sub-pages of your site.

FIND AND REPLACE TOOL

We have a new find and replace tool if you know you need to edit words in a few places but not sure exactly where on the site may contain them, this tool makes it easy to update.

TWITTER – CASHTAGS AUTOMATICALLY ADDED TO YOUR TWITTER UPDATE

As part of our Newsroom product you can auto update your Facebook, Linkedin and Twitter feed.

We’ve included the function to auto add your Cashtag. What’s a cashtag? Read more about those here.

ABN NEWSWIRE INTEGRATION WITH NEWSROOM

We’re pleased to announce that we now also support integration from ABN Newswire within Newsroom.

This means that your ABN Newswire updates can feed into Newsroom and be shared to your website, subscriber groups and social media channels – just like other input types.

TAILORED EMAIL ALERT TEMPLATES

Using IRM Newsroom you can now tailor your email alert templates per input type. If you’ve read about the investor journey on our blog or website you’ll understand that there are many different touchpoints that make a buying decision.

DATE FORMATS ON LIST PAGES

The date format is now completely flexible. To edit this you can click on the settings icon in the CMS and change the display settings under Date Display Format.

You can use any method to separate the day, month and year such as a dash (dd-MM-yyyy), a full stop (dd.MM.yyyy) or a forward slash (dd/MM/yyyyy).

EMAIL TEMPLATE PREVIEWS

You can now preview all email templates by clicking the preview button in the top right of the page when you’re looking at an email alert.

INTRO TEXT ON SHOWCASES

In the past, showcase pages would simply display the content of your showcase. But these lists usually need some kind of introduction or preface. Now you can add this via HQi by clicking on the Showcase page and then editing the Intro Text in the General Settings area.

ARCHIVING/DELETING A PAGE

This release sees the improvement of being able to archive a page. A little bit of houskeeping on our side and an update in the behind the scenes process now makes this easier than ever.

If you’re not using a page anymore you can archive it. This means you can restore it later if necessary. It’s only once a page is archived that you can delete it completely. Careful though, if you do it’s gone for good.

CHANGING BANNER IMAGES AND BANNER TEXT/LINKS

In our new builds we’ll be using the below settings if we are adding banner images, with text and descriptions to internal pages of the site. This means that you’ll be able to edit the image, text heading and description via the content management system.

Please be aware you may need to know the image size before you change this to avoid distortion.

November 30th, 2016 by IRM Support
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IRM HQi 4.5 Release Notes

We’re happy to announce another new release of our software – HQi 4.5 is here. As usual we’ve been busy behind the scenes adding new features and improving the staples. If you have any questions regarding the new update or would like to arrange a demo, please feel free to get in touch.

Read on to discover what’s new and what’s changed…

SOCIAL MEDIA TOKEN EXPIRATION NOTIFICATIONS

IRM Newsroom has the ability to publish your announcements and other news to Facebook, Linkedin and Twitter.

The security and privacy settings at these companies require you to login again every 90 days, which means you’ll have to relink Newsroom to your account at the same time when this security token expires.

If you try to publish news to a social media account where you’ve been logged out, we’ll send you a friendly reminder email to let you know that you’ll just need to hop in and log on again to re-establish the connection.

SIMPLE FORM FOR EMAIL SIGN UPS

We now offer the ability for a simple sign up form that can be integrated almost anywhere on your site.

Sometimes visitors will not want to fill in lots of details as part of a sign up so this can allow them to simply add their email address to receive updates. We know that investors go through an investor journey before they decide to invest in your company and signing up for your email alerts is a crucial step – make sure it’s easy for them to do so.

Here’s a nice example from the new Thorn Group website:

IRM NEWSROOM MENU ITEMS

We’ve moved some of the dashboard menu items together so that the elements regarding your ASX announcements can be found under the Newsroom module.

What’s changed?

All that has changed is that we’ve moved the Upload Historically and Edit Announcement options from their own section so they now sit within the IRM Newsroom module.

The functionality is the same, it’ just a bit of housekeeping on our side.

IRM NEWSROOM TO HANDLE MULTIPLE TICKER CODES

Newsroom can now run multiple ticker feeds and use different distribution channels for each.

Ideal for clients such as property trusts that deal with more than one listed fund. These can now be managed through one content management system, making it easier for the end user to control all of their announcements.

ADD HTTP & HTTPS DROPDOWN IN REDIRECT PAGE SETTING

On redirect pages, you can now choose from http or https from the dropdowns.

IMAGE GALLERIES – ABILITY TO ADD INDIVIDUAL ALT TAGS

Image alt tags are great for SEO. Now you can add and edit these more easily for each individual image via the content management system.

ABILITY TO VIEW LIST PAGES WITH UNAPPROVED CONTENT FROM HQI

When adding items to list pages you can now preview the list page itself with your unpublished item shown.

August 18th, 2016 by IRM Support
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