IRM HQi 8.0 Release Notes: Enhanced analytics, UI refresh and more

IRM is pleased to announce the launch of HQi Version 8, the latest update to our content management system. Designed with you in mind, this release introduces a refined look and feel, deeper analytics, and smarter tools to help you manage your investor communications with greater confidence and efficiency.

Here’s a closer look at what’s new:

1. UI/UX Reskin: A Fresh New User Experience

HQi Version 8 introduces a modernised user interface with improved layouts, cleaner navigation, and a more intuitive user experience. The reskin simplifies content management, making it easier to update pages, track activity, and publish investor content with minimal clicks. The updated UX also makes it easier to navigate and control key features, providing greater clarity and confidence when managing your site.

2. Analytics Dashboard: Data That Works for You

Understanding how investors interact with your website is now simpler and more powerful. The new Analytics Dashboard offers clear, at-a-glance insights, including:

a. Web Analytics

HQi Version 8 now includes a comprehensive Web Analytics section with a chart to show trends of website visitors. This feature provides valuable insight into how visitors are finding, navigating and interacting with your investor website.

• Website Sessions – See how many visits your site receives and how long users stay.
• Engagement Rate – Track the percentage of users actively engaging with your content.
• Session Duration – Understand how long investors are interacting with your site.
• Active Users – Monitor unique users during a given period.
• New Visitors – Identify users accessing the investor website for the first time.
• Returning Visitors – Capture users who have visited the website before and return for another session.

b. PDF Reports

HQi Version 8 introduces enhanced PDF reporting to give you greater visibility into how your documents (e.g., annual reports, announcements, presentations) are being accessed across digital channels. This feature is powered by IRM’s custom-built tracking system, designed to deliver reliable insights.

• Total Downloads – View the number of times your PDFs have been downloaded from your website and social media (LinkedIn, X/Twitter or Facebook) using real-time data.
• Top Downloaded Announcements – Record your top three most downloaded documents over the past 30 days.

c. Email Statistics

HQi Version 8 now brings essential email campaign metrics into your dashboard, helping you better understand how your communications are performing. These insights allow you to monitor delivery success, audience engagement, and the effectiveness of your content, all in one place.

• Success Rate – Measure the percentage of emails successfully delivered.
• Delivered – Count the number of emails that successfully reached recipients’ inboxes.
• Unique Opens – Identify the number of individual recipients who opened your email at least once.
• Open Rate – Evaluate the percentage of successfully delivered emails that were opened by recipients.
• Total Opened – Capture the total number of times your emails were opened, including multiple opens by the same person.
• Unique Click Rate – Measure the percentage of successfully delivered emails where a unique recipient clicked on at least one link.
• Active Subscribers – Monitor the total number of valid, active email recipients who are currently subscribed and not bounced.
• Bounced – Track the number of emails that failed to deliver, due to reasons such as invalid addresses or full inboxes.

3. Subscriber Database Charts: Visualise List Health Over Time

Understanding the health and growth of your email subscriber list is key to maintaining effective communications. HQi Version 8 introduces a new daily logging system that tracks subscriber status across key categories, such as Active, Bounced, Unsubscribed, etc.

4. External Video Input Field for List Pages

HQi now has a video input field on list pages that allows you to embed videos from YouTube or Vimeo directly into your selected page, with an option for thumbnails. Whether it’s CEO interviews, project updates, or media coverage, this feature helps bring your content to life. Contact our Support Team for a free and quick set up. 

Over to you

HQi Version 8 reflects our ongoing commitment to helping ASX-listed companies like yours stay ahead in digital investor engagement. If you have questions or would like a walkthrough of the new features, don’t hesitate to reach out to our IRM Support Team at +612 8705 5444 or support@irmau.com.

Let’s keep building better investor experiences together.