How to Add a New Support Request
How to Add a New Support Request
Did you know you can easily send a support request through HQi? It’s an added option for you to reach us when you need some assistance on your website. Here’s how you can do it in a breeze:
This tutorial explains how to add a new support request within the HQi
1. Introduction
You will learn the sequential steps to navigate and submit your support inquiry effectively.
2. Access My Account Section
3. Open Support Menu Options
Click the Support menu to reveal options including creating a new support request and viewing support request history.
4. Initiate New Support Request
Click Create New Support Request to start composing a new inquiry for assistance.
5. Submit Support Request
Fill in the necessary details and your concern.
Click the Send button to submit your new support request for review and assistance.
You have successfully added a new support request by navigating through the account and support menus and submitting your inquiry. This process ensures your issue is recorded and ready for support team response.