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Uploading Subscribers

Did you know you can upload contacts by bulk in HQi? It’s easy.

1. Access Manage Subscribers

First, select the Manage Subscribers link under the Email Subscribers section.
Access Manage Subscribers

2. Open Bulk Upload Subscribers

Select “Bulk Upload Subscribers’’ to upload the spreadsheet.
Open Bulk Upload Subscribers

3. Select Email Alerts Category

Click the category for the subscribers you want to upload, such as Email Alerts, ASX Announcements, or a specific subscriber group, to ensure they receive relevant notifications.

Select Email Alerts Category

4. Download Upload Template

On the Excel file section, you’ll see the template set up for you to use. Download the template, populate it with your subscriber info and save it. Please note, the system can only upload Excel files with this fixed set of column headings: FirstName, LastName, Email and CompanyName, MobileCountryCode and MobileNumber. This means that for a Company where the field CompanyName is populated, you will still need to add values on the other required fields. When adding email addresses to the spreadsheet, please ensure there are no hyperlinks or spaces in the cells. If there is an error with your upload, you will be notified by HQi.
Download Upload Template

5. Access Upload Interface

After you have created your spreadsheet, click the Choose File button to upload the file then click the Upload Subscribers.

Access Upload Interface
You have successfully uploaded subscribers by using the bulk upload feature.